Imagine losing access to your business management technologies all at once. From back-office computer systems, to dispatch, to mobile communications and shop technologies. Could you continue to operate? If so, how would you do that? And if you couldn’t operate, would you pay anything to get everything back up and running? That’s exactly what hackers hope when they inject ransomware into your system.
News of major hacks against companies, governments and other organizations has become common. No organization, it appears, is immune from cyber threats, and trucking has become a heavily targeted industry.
How do you defend yourself against such attacks? Assume your system will be attacked, understand the kinds of threats you might face, and implement policies, training and technology to prevent an attack from being successful.
What Types of Attacks Should You be Most Concerned With?
“In my experience, most transportation companies are most affected by ransomware and phishing attacks,” says Ben Barnes, chief information security officer, McLeod Software.
The phishing attack is the first step. That’s the strategy hackers use to gain access to your system, which allows them to download the ransomware. When a person clicks a link in a phishing email or text message (smishing), it opens a door into your system.
“A lot of people don’t realize that just clicking on a link or downloading a photo can give the malware a path into your computer,” says Sharon Reynolds, chief information security officer at Omnitracs. Understanding that someone will eventually click on a link is an important first step in protecting yourself.